FAQs

Working with DUAL begins with conversation and observation. We take time to understand not only the project, but the people, rhythms, and context surrounding it. From this first exchange, a shared direction emerges—one that guides the scope, pace, and depth of the collaboration.

How does working with DUAL begin?

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Our process unfolds gradually and with intention. We move from concept to detail through a layered dialogue, allowing space, architecture, interiors, art, and materiality to inform one another. Rather than imposing a fixed formula, we respond to what the project asks for, refining decisions as the vision becomes more precise.

What is your design process like?

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Fees are shaped by the scale and complexity of each project and are defined clearly from the outset. We work through structured phases, with transparent agreements and invoicing that support a calm, focused design process.

How do fees and invoices work?

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At the end of the design phase, clients receive a cohesive and fully articulated vision. Spatial layouts, material palettes, furnishings, lighting, and key details come together in a clear framework—one that allows the project to move forward with confidence and clarity.

What will I receive at the end of the design phase?

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Yes. Our involvement can extend through construction coordination, curated purchasing, sourcing, and installation. Remaining close to the project allows us to protect the integrity of the original vision, ensuring it is carried through with care and consistency.

Do you manage construction and purchasing?

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We frequently work with international clients. Our process is designed to move seamlessly across locations, allowing for close collaboration with local teams while maintaining continuity, presence, and attention throughout the project.

Do you work with international clients?

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Design is not static. As a project evolves, new insights naturally emerge. We welcome thoughtful changes and guide them carefully, ensuring flexibility without losing the coherence and intention of the overall vision.

What if I change my mind during the process?

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